12 results for “onboarding”

• How do I get new or updated fields on my Dynamic File applications to auto-populate with caregiver data?Configuration & Workflows· Configuration· eDoc Suite/Dynamic Files· Field Mapping and Population on Dynamic Files
• Why are certain fields on my caregiver application Dynamic File not auto-populating with caregiver information?Dynamic Files & Documents· Dynamic Files· eDoc Suite/Dynamic Files· Field Auto-Population Configuration
• I forgot my Caregiver Portal password or username, or I'm having trouble logging in — how do I regain access? (¿Olvidé mi contraseña o nombre de usuario del Portal de Cuidadores, o tengo problemas para iniciar sesión — cómo puedo recuperar el acceso?)Platform Support & Operations· Caregiver Support· Caregiver Portal· Login/Password and Application Assistance
• Why are employee signatures missing on multiple pages of a Dynamic File application, and what can be done about it?Issues & Troubleshooting· Bug· eDoc Suite/Dynamic Files· Signature Population Failure
• How do I add a new caregiver record in Bolt?Data Management· Data Management· HR/ATS· Caregiver Record Creation
• How do I add I-9 document type dropdown options to my Dynamic Files for counter-sign fields?Dynamic Files & Documents· Document Configuration· eDoc Suite/Dynamic Files· Dropdown and Counter-Sign Field Setup
• How do I delete test data records (patient cases or caregiver profiles) from Bolt?Data Management· Data Management· Platform General· Test Data Deletion
• How do I request changes to field population or counter-sign configuration on a Dynamic File in a hiring packet?Dynamic Files & Documents· Dynamic File Configuration· eDoc Suite/Dynamic Files· Field Population and Counter-Sign Setup
• Why are my workflow inputs displaying as text fields instead of dropdowns in the caregiver workflow?Issues & Troubleshooting· Bug· HR/ATS· Field Type Rendering Issue
• What should I do if text is overflowing, cut off, or missing on my Dynamic Files (e.g., a caregiver's last name doesn't fit on the line, or pages appear incomplete with missing information)?Dynamic Files & Documents· Document Formatting & Data Population· eDoc Suite/Dynamic Files· Dynamic File field mapping and layout issues
• How do I set specific fields on a Dynamic File as counter-sign fields?Configuration & Workflows· Configuration Request· eDoc Suite/Dynamic Files· Counter-Sign Field Assignment
• I'm unable to log in to the Caregiver Portal. It says my email or password is invalid. What should I do?Account Access· Authentication· Caregiver Portal· Login Failure / Invalid Credentials