Bolt is running slow. What should I do if I experience slow performance or latency on the platform?

If Bolt is running slowly, here are the steps you should take:

1. Check your own internet connection first. Try loading other websites to confirm the issue is specific to Bolt and not your local network. If other websites also load slowly, the issue may be on your end — try restarting your router or switching to a different network.

2. Try basic browser troubleshooting:

- Clear your browser cache and cookies.

- Try opening Bolt in an incognito/private browsing window.

- Try a different browser (Chrome is recommended).

- Close unnecessary browser tabs to free up memory.

3. If the issue persists and other websites are loading normally, the slowness is likely a temporary server-side issue on Bolt's end. These performance slowdowns are typically identified and resolved quickly by the Bolt team.

4. Contact Bolt Support to report the issue. Include the following details to help expedite resolution:

- The time the slowness started.

- Whether the issue affects all pages or specific areas of the platform.

- Whether other websites are loading at normal speed.

Bolt's infrastructure team monitors platform performance and resolves server-side slowdowns promptly, often within minutes. In most cases, these are temporary issues that are resolved without any action needed on your part beyond reporting them.